We Have A Comprehensive
Service System
High Quality Service ■
With a complete component portfolio for kitchen and white-goods applications, we support flexible customisation to match your functional and specification needs. Backed by UL/CE certifications and 20+ years of supply chain experience, our products are trusted by global brands such as SEB, BOSCH, Midea, Haier, and Panasonic, with dedicated 1-on-1 technical support for after-sales troubleshooting.
In -Time Response
Technical Support & Service Commitment
Our company provides efficient and timely technical support services for customers from Monday to Saturday. During working hours, we solemnly make the following commitments:
- All technical consultation requests will be responded to within 1 hour;
- Special video conferences arranged for the needs of international customers will be connected and implemented within 48 hours.
With professional technical support and fast problem-solving, we help customers resolve product challenges throughout the project.
Our 30+ after-sales specialists respond quickly to inquiries and handle issues from transportation to installation and usage, always guided by “Customer First.”
Sample Support Plan
Convenient Sample Support Program
- To enable you to directly verify product quality and compatibility, we offer a streamlined sample application and delivery service, allowing you to evaluate our product quality, performance, and compatibility quickly, accelerating your development process.
Custom Engineering Support
- In-house designers create customized parts (function/spec adjustments) to match your appliance’s unique requirements. Customer First, Quality Foremost. Feel free to apply for samples at any time and personally experience our product strength!
Open Laboratory Shared Services
UL Certification Experiment
Open Laboratory Shared Services : Through our Open Lab initiative, we invite partners to engage in technical exchanges and collaborative discussions, sharing insights into industry trends, technological innovations, and application best practices.
We offer open laboratory shared services for UL certification experiments. Leveraging professional lab facilities, we provide compliance and performance testing support for home appliance components (switches, thermostats, etc.), helping products pass UL international certification quickly and meet market access standards efficiently.
Global Certifications & Quality Assurance
Our products have attained safety certifications like CCC CQC、UL、TUV、CB、ENEC etc. To meet customers’ need,we are applying for RoHS,PAHs,REACH etc.
Customize Service
Able to provide customized solutions
- In -time response
We deliver efficient technical support Monday to Saturday,(Beijing Time).
Dedicated to rapid response and professional solutions,to resolve your challenges promptly.
- Able to provide customized solutions
Service Point
| TEL | +86-0577-57578056 |
| FAX | +86-0577-62110371 |
| Mo. | +86-18815072057 |
| Contact | Mr.Zhao /Ms.Zhao |
| <[email protected]><[email protected]> | |
| Add | No. 12 Yonghe Second Road, Chengdong Industrial Function Zone, Chengdong Street, Yueqing City, Zhejiang, China. 325600 |
| TEL | +86-757-23619778 |
| Mo. | +86-15825662317 |
| Contact: | Mr.Huang |
| [email protected] | |
| Add | 3rd Floor, North Side of Building 2, No. 7 Xinye 1st Road, Lingang Pioneer Park, Beijiao Town, Shunde District, Foshan City, Guangdong Province, China |
| Contact | Mr.He |
| Mo. | +86-15825660307 |
| Contact | Mr.Xu |
| Mo. | +86-15825660952 |
| Contact | Mr.Pan |
| Mo. | +86-15825662169 |
